Cenote Yum Kin Family Park 

TERMS AND CONDITIONS

• You are booking this event/tours/excursions with Turquesa Club directly, a third party DMC who is not affiliated with Yum Kin Cenote Park
• Reservation deadline is one day prior to service date.
• Reservations and payments can be made online. Credit card information is required for each service and accepted credit cards are Master/VISA/Diners/Amex/
• Cash and bank transfers are accepted. Please select the proper method when booking and contact Turquesa Club at 01-800-099-0639 for further instructions

Every reservation will be confirmed at the time of booking and we kindly ask you to inform us about any changes or cancelations at least 72 hours prior to the tour by email to turquesaclub@gmail.com

• IMPORTANT: PRINT YOUR RECEIVED CONFIRMATION OR CONFIRMATION NUMBER AND BRING IT WITH YOU.
• Turquesa Club cannot assume responsibility for any claims, losses, damages, costs or expenses arising out of injury, accident or death, loss, damages of property, or delay, inconvenience, loss of enjoyment, disappointment, distress or frustration, whether physical, mental or otherwise.

• Every reservation is binding and we kindly ask you to inform us about any changes or cancellations at least 72 hrs. Prior to the event day by email to turquesaclub@gmail.com
• If cancellations are not received within the 72hrs, 100% charge will apply, no shows are not refundable. For Turquesa Pass we kindly request 1 week on advance to modify your reservation, cancellations are not accepted by vendor and will be charged in full.
• Refunds can take up to 7-14 labor days to reflect in your account. Payments for all services pre-booked online, via email or fax will be processed immediately.

PAYMENT POLICIES

• Prices are in US Dollars and include all taxes
• Gratuities and Deposits for equipment, tents and gear are not included.
• All services must be pre-paid by credit card or cash at least 3 days in advance